The Knights Templar School

The Knights Templar School

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Family Support during Coronavirus Pandemic

Feeling concerned or overwhelmed by the news is understandable. It might be that you’re anxious about your own health, or someone in your family, or what impact the virus will have on your life.  There is a lot of information about the virus out there and false reports can fuel anxiety: 

Here are some websites you may find useful if you are feeling anxious:


Young Minds also have a mental health advice line available for parents operating between 09:30am-4pm, Monday- Friday: 0808 802 5544.  

The following Young Minds link addresses how to look after your mental health when self-isolating:



Baldock Coronavirus Support Group


Family Lives
Confidential helpline
Call our free and confidential helpline for support

Family Lives offers a confidential and free* helpline service for families in England and Wales (previously known as Parentline). Please call us on 0808 800 2222 for emotional support, information, advice and guidance on any aspect of parenting and family life. Our helpline service is open 9am – 9pm, Monday to Friday and 10am – 3pm Saturday and Sunday. For callers from Scotland, Children 1st run Parentline Scotland and you may wish to contact them on 08000 28 22 33 Monday to Friday from 9am - 9pm. To find out more about how we will use your data if you contact us, please see our privacy notice.

Email support:
Our lines do get very busy, if you are unable to get through, you may want to email us for support, advice and information. Please email us at We aim to respond within 24 hours, Monday to Friday.


Hertfordshire children’s Services
Telephone: 03001234043 (24 hours a day)


Safer places – Domestic abuse support services

Safer Places is an independent charity which provides a comprehensive range of services to adults and children affected by all forms of Domestic Abuse.

Telephone: 03301 025811 – 24 hours a day Email:


SADA Domestic Abuse Service (Stevenage)

If you are experiencing domestic abuse, the SADA Domestic Abuse service can support you.

A dedicated Abuse Liaison Worker can offer you support in a wide range of areas, or signpost you to those who can, including:

· Accessing legal advice

· Emotional support for you or your family

· Debt and benefits advice

· Housing/tenancy issues

· Putting additional security features in the home

· Referrals to other agencies who can help

Telephone - 01438 242 666


Families first portal

Directory of services for families, including parenting, SEN, health, money


Citizens Advice are open to help on phone, email and soon web chat.

Telephone: 03444 111 444 – 10am – 4pm Monday to Friday Website:


For benefit appeals and relationship breakdown


All things money


Universal Credit

Help to make first application, they will check to make sure UC is the best benefit for the client Phone: 0800 144 8 444


To Claim

To sign in to you UC account

For more info


Virus Information


Housing and Homelessness


Small business support


Business in general


Employment/financial related matters related to coronavirus


Talking to your child about Coronavirus


FREE online education resources

 A non-exhaustive list that might help those affected by school closures due to coronavirus, compiled by home educators.

Feel free to share.


Khan Academy

Especially good for maths and computing for all ages but other subjects at Secondary level. Note this uses the U.S. grade system but it's mostly common material.


BBC Learning

This site is old and no longer updated and yet there's so much still available, from language learning to BBC Bitesize for revision. No TV licence required except for content on BBC iPlayer.



Free to access 100s of courses, only pay to upgrade if you need a certificate in your name (own account from age 14+ but younger learners can use a parent account).



For those revising at GCSE or A level. Tons of free revision content. Paid access to higher level material.



Free taster courses aimed at those considering Open University but everyone can access it. Adult level, but some e.g. nature and environment courses could well be of interest to young people.



Learn computer programming skills - fun and free.



Creative computer programming


Ted Ed

All sorts of engaging educational videos


National Geographic Kids

Activities and quizzes for younger kids.



Learn languages for free. Web or app.


Mystery Science

Free science lessons


The Kids Should See This

Wide range of cool educational videos


Crash Course

You Tube videos on many subjects


Crash Course Kids

As above for a younger audience


Crest Awards

Science awards you can complete from home.


iDEA Awards

Digital enterprise award scheme you can complete online.


Paw Print Badges

Free challenge packs and other downloads. Many activities can be completed indoors. Badges cost but are optional.



All kinds of making.


Prodigy Maths

Is in U.S. grades, but good for UK Primary age.


Cbeebies Radio

Listening activities for the younger ones.


Nature Detectives

A lot of these can be done in a garden, or if you can get to a remote forest location!


British Council

Resources for English language learning


Oxford Owl for Home

Lots of free resources for Primary age


Big History Project

Aimed at Secondary age. Multi disciplinary activities.


Geography Games

Geography gaming!


Blue Peter Badges

If you have a stamp and a nearby post box.


The Artful Parent

Good, free art activities


Red Ted Art

Easy arts and crafts for little ones


The Imagination Tree

Creative art and craft activities for the very youngest.


Toy Theater

Educational online games



DK Find Out

Activities and quizzes



This is more for printouts, and usually at a fee, but they are offering a month of free access to parents in the event of school closures.


Herts help 0300 123 4044 


North Hertfordshire District Council (NHDC) has tailored its Healthy Hub service to provide residents with information, advice and support in response to the Coronavirus (COVID-19) pandemic. 

This will include how to:

  • stay mentally well and physically active whilst staying at home
  • access essential items such as food and medication
  • receive financial support
  • entertain and engage children
  • stay socially connected
  • volunteer your help

Residents can contact the Healthy Hub by calling the hotline on 01462 474111 which is open from Monday to Friday 9am – 5pm. Alternatively, send an email to: or visit the website:

Cllr Judi Billing, NHDC’s Executive Member for Community Engagement said: “It’s a really worrying time for everyone, so please remember that if you need help, you are not alone. The knowledgeable Healthy Hub team can offer tips and advice about how to cope, direct you towards any support you may need and let you know how you can volunteer to help others, so do get in touch with them and they will be very happy to help”.

 For information about how NHDC is helping to support residents and businesses and for updates on any disruption to Council services go to  


Additional information:

  • Please note residents who have a medical condition which makes them extremely vulnerable to coronavirus (COVID-19) will have received a letter from the NHS.  This will entitle them to accessing support services from Government. These individuals will be required to register and tell Government whether they need support.  Further information can be found here


  • Residents not deemed extremely vulnerable but who are self-isolating and in need of support from volunteers can visit, email or call HertsHelp on 0300 123 4044.


  • If you would like to help your community at this time, TeamHerts is leading the response across Hertfordshire and is in need of support from volunteers. Residents, services and community groups who would like to volunteer can visit   or call Herts Help on 0300 123 4044.